Privacy policies

In accordance with the provisions of the Federal Law for the Protection of Personal Data Held by Private Parties (the “Law”), and in compliance with the obligation of Hotel Consortium Hotel Valle de México, S.A. of C.V. (“Hotel Valle de México”) consisting of protecting the personal data of its customers, affiliates and / or beneficiaries of any of the products, services or memberships belonging to “Hotel Valle de México” we inform you of the following:


For purposes of this Privacy Notice, the moral person responsible for collecting your Personal Data is the legal person named Inmobiliaria Cerro Gordo, S.A. de C.V., who will be responsible for the processing of personal data that are the obtaining, disclosure, storage, use, including action of access, management, use, transfer or disposal of personal data (the “Treatment”)

For purposes of the provisions of Section I of Article 16 of the Law, the address of “Hotel Valle de Mexico”, Paseo de la Reforma Number 215, Colonia Lomas de Chapultepec, Delegación Miguel Hidalgo, C.P. 11000, Mexico City.



We inform you that “Hotel Valle de México” may collect through different sources, including:

Personally: When you request or acquire any of the services provided.
Direct: When you provide us with your personal information to request our services or hire them.
Indirect: From any other source of commercially available information or that are permitted by law.
For purposes of this Privacy Notice, but not limited to, will be understood as “Personal Data”

General information: Name, sex, address, contact telephone numbers (home, office and cell phone), email, age, date of birth, personal references, occupation, nationality, country of birth, marital status, single record of the Population Registry, Federal Taxpayers Registry, name of the company where you have worked, position, seniority in the company, source of income, net monthly income, Social Security Number, schooling, economic dependents, spouse data, schooling, sector, type of contract , activity / turn, position / occupation, labor address in Mexico and the data and information that according to the Law are concerning an identified or identifiable natural person.

Social networks: In social networks (such as Facebook®, Twitter®, YouTube®, Linkedin® and / or other social networks that arise), the information provided within them in which “Hotel Valle de México” participates as a user, does not constitute or form part of the Personal Data subject to the protection of this Privacy Notice, being the responsibility of the provider of that platform and who publishes it.

Call Center services or telephone sales: In the cases in which you acquire a product or service from “Hotel Valle de México” through the telephone operation services made available for this purpose, it may be required to request telephone some personal data which will be treated in accordance with this privacy notice, we inform you that for your safety and for compliance with the applicable legislation, “Hotel Valle de México” may record your calls or conversations through the means judge relevant.

Video-surveillance: For security reasons, “Hotel Valle de México” will be able to install video surveillance equipment in all and / or some of its establishments, so you can collect images, photographs, videos, voices and / or sounds that identify or make identifiable our clients and / or any individual who is or transits in and / or through the facilities of “Hotel Valle de México”.



The treatment of personal data of the owner and unless the owner provides otherwise by the means described in this Privacy Notice, is intended to meet legal requirements of competent authorities, analysis of use of our products and services for compliance with our terms and conditions in the provision of our services, the development of new products and services, advice, marketing, contracting and placement of all types of services and other obligations arising from any relationship between the owner of personal data and “Hotel Valle de México ”

In addition to the above, your personal data may also have, among others, the following purposes:

Commercial purposes, in order to let you know the commercial information of “Hotel Valle de México”, among which the one related to trivia, promotions, contests, information of new products, birthday congratulations, magazine

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